1. Are we a Factory or Trading company ?
Firstly ,we are a factory , which has12 years experiences of heat press industry and sublimation products, our main product are sublimation heat press machines (size :small,mudium ,large) , the capacity for delivery is up to 4000 a month .As factory ,we can offer the reasonale and competitive price .
We are an intergrated company ,There are three divisions of the company , they are heat press ,sublimation blanks &consumables , and print design.
In another way , we are trading company because of earlier engaging in foreign trade. we cooperate with many foreign trade companies. Our product enjoys good reputation of clients around many different country .
2. What can I enjoy if I order from you ?
(1) Lifetime technical support
(2) Being replied within 24 hours for your question or inquiry for product .
(3) We accept OEM
(4) Competitive price with good quality depending on your final quantity .
(5) Fast speed of delivery
3. How long is your warranty?
(1) Non-vulnerable machine (non-expendable)warranty
A, One year for Non-consumable and non-intentional damage warranty period is one year (free replacement parts ),
B , More than One year , we offer purchasing price for Accessories ,
(2) wearing parts (expendable)
Each iten has its own lifetime , if it is broken , we can offer you purchase price for buying new parts
Providing material : Picture of broken machines or parts , explaination of broken reason and result .
Notice : customer should charge for shipping cost
3.Why your price is higher than others
(1) We choose the good material to provide a reliable quality . good material adding the cost of product .
(2) Our worker in production line with many years of working experience , which need more labor cost . your sample order will be finished by the skillful worker .
(3) We purchase material as massive quantity to get the best price for production , if quantity is small , the material cost is higher than massive cost . so sample price is higher than bulk price .
(4) Our company focused on Innovation , design new product for better usage of client , the new generation product will be a little higher than typical product .
(5) Our price is suitable for the market trends , you can try to place a trail order for testing the quality .
5. what about the quality of our products?
(1) Covering an area of 6000 square meters , we have a big space for production.conventional stock is up 2 million rmb
(2) The stable production line leads to the stable quality of product .
(3) Selecting good material for production , it enjoys good reputation from the client from all around the wall .
(4) We have a strict QC quality system , to check any condition before shipping .
(5) The 24 hours after sales service is good for the improvement of product quality , finally to create a better costomer usage experience .