Q: Are you a factory or trading company?
A: We are factory and manufacturer. We export 80% of our mattresses to oversea market.
Q: where is your factory located? How can I visit there?
A: Our factory workshop and show room locates in Heshan city. It is around one hour by car from Guangzhou Railway station and Guangzhou Baiyun airport. Besides, Our company--Heshan Haima Furniture CO.,LTD have one branch company which named Shenzhen Bestar Trading CO.,LTD and locates in Shenzhen Luohu district. It is only 10mins by metro from Shenzhen Railway station.
Q:What about your factory MOQ?
A: If for the sample order, one piece is acceptable. If for the trail order, MOQ is 50pcs. If for OEM order, MOQ is one 20ft container.
Q:What is your factory delivery time?
A: Normally, 20days for one 40HQ and 15days for one 20FT.
Q: What's the structure of mattress would be best for sleeping?
A: Plz indicate what's the you'd prefer firm mattress, soft mattress, medium soft mattress, we'll recommend accordingly.
Q: Can you make the mattress as per my needs ?
A: Sure, Can do any kind of mattress according to your requests as: Material(Fabric,spring, foam ),color(Customized), size(mattress size ), pattern(pillow top, euro top, zip design, 3 folding etc), etc
Q: What is the Warranty for the mattress?
A: 10 years warranty . If any quality problems on our side occurred in this period , we will compensate for the goods or make a replacement.
Q: How should I import mattress from you ?
A : 1). Tell us what's the specific requests for the mattress, always offer the high quality and competitive price goods to you.
2). After confirm the goods details, caculate the most economy delivery method according to the goods quantity, and clients make the deposit.
3). Starting mass production after confirm the deposit.
4). Updated the specific shipping time to customer, make the timely shipping.
Q: How should I make the payment ?
A: Payment term : T/T , L/C , Western Union.
For T/T , 30% deposit, balance before shipping
Q: How to contact with us ?